Crescere Academy — Refund Policy

1. No Refund Policy

All sales of courses on the Engauge Learning platform are final. Once you purchase and gain access to any course, no refunds will be provided under any circumstances.

2. Why No Refunds?

Our courses are digital products that provide immediate access to educational content upon purchase. Once you have access to the course materials, videos, and resources, we cannot "take back" the knowledge or content you have already accessed. Therefore, all sales are considered final.

3. What This Means for You

• Once payment is completed and course access is granted, you cannot request a refund
• This policy applies regardless of whether you have started, completed, or watched any portion of the course
• Refunds will not be issued for any reason, including but not limited to:
  • Change of mind
  • Lack of time to complete the course
  • Technical issues on your end (device compatibility, internet connectivity, etc.)
  • Dissatisfaction with course content
  • Duplicate purchases

4. Exceptions

The only exception to this policy is in cases of:

Payment Processing Errors

If you are charged multiple times for the same course due to a technical error on our payment gateway, we will refund the duplicate charge(s).

Access Issues from Our End

If we are unable to provide you access to the course due to technical problems on our platform that cannot be resolved within 7 business days, you may request a full refund.

5. Preview Before Purchase

• We provide detailed course descriptions, module breakdowns, and sample content where available
• We encourage you to review all course information carefully before making a purchase
• You can contact us at info@engaugelearning.com if you have questions before purchasing

6. Technical Support

If you experience technical difficulties accessing the course after purchase, please contact our support team at info@engaugelearning.com. We will work to resolve any genuine technical issues from our side.

7. Payment Gateway Charges

In the rare event that a refund is issued under the exceptions mentioned above, please note that payment gateway charges (if any) are non-refundable and may be deducted from the refund amount.

8. Contact Us

If you have any questions about this Refund Policy, please contact us:

• Email: info@engaugelearning.com
• Legal Entity: Crescere Academy LLP
• Operating As: Engauge Learning

By purchasing a course on Engauge Learning, you acknowledge that you have read, understood, and agree to this No Refund Policy.